Shipping policy
Thank you for shopping with Athlix! We aim to provide you with an efficient and reliable shipping experience. Please read our Shipping Policy below for details on shipping times, costs, and other important information.
1. Shipping Destinations
We currently ship to all locations within India. If you are outside of our shipping area, please contact us at info@letsathlix.com to discuss potential options.
2. Shipping Costs
Shipping costs are calculated based on the destination, shipping method, and total weight of your order. Shipping charges will be displayed at checkout. Free shipping may be available on orders over INR 999, as indicated on our website.
3. Processing Time
Orders are processed within 1-3 business days after receiving your order confirmation. During high-demand periods such as holidays, processing times may be slightly longer. We will notify you of any delays.
4. Estimated Delivery Times
Delivery times depend on your location and chosen shipping method:
• Standard Shipping: 5-7 business days
• Express Shipping: 2-4 business days
Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as shipping carrier delays or weather conditions.
5. Order Tracking
Once your order is shipped, we will provide a tracking number via email so you can monitor the delivery status. Please allow up to 24 hours for the tracking information to be updated.
6. Lost or Damaged Items
If your package is lost or damaged in transit, please contact us at info@letsathlix.com with your order and tracking number. We will work with the carrier to resolve the issue. Note that some claims may require time for investigation by the shipping provider.
7. Changes and Cancellations
If you need to make changes to your shipping information or cancel your order, please contact us immediately. Once an order has shipped, we are unable to modify or cancel it.
8.Free Shipping: Available on all prepaid orders across India. Cash on Delivery (COD): A nominal COD fee of ₹__ will be charged at checkout. Express Shipping: For faster delivery, express shipping is available at an additional cost of ₹__. Shipping charges (if applicable) will be clearly displayed at checkout before you complete your order.
9. Contact Us
For any questions about shipping, please reach out to us:
YUG ACTIVE LIFESTYLE
Sector 82A, Ground Floor , Delhi Jaipur Expressway ,
Yadav Complex
Near ND System N Decor, Rampura
Gurugram, Haryana 122004
India
Email: info@letsathlix.com
Phone: +919971888450
